Returns & Refund Policy

At Yagani.com, your satisfaction is our top priority. We understand that sometimes things don't go as planned, and we're here to help make things right. Our refund policy is designed with you in mind, ensuring a smooth and hassle-free process.

14-Day Satisfaction Guarantee

We offer a full refund within 14 days for items that arrive damaged or defective. If you're not completely satisfied with your purchase, simply contact us at info@yagani.com to initiate a return.

How to Start a Return

For any return inquiries, reach out to us at info@yagani.com. We're here to assist you with any questions or concerns you may have.

Damages and Issues

Upon receiving your order, please inspect it for any defects, damages, or discrepancies. If you encounter any issues, contact us immediately at info@yagani.com so we can quickly assess the situation and provide a solution.

Exceptions to Our Return Policy

Please note that certain items are non-returnable, including perishable goods (e.g., food, flowers, plants), custom-made products, and personal care items (e.g., beauty products). Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions about the return eligibility of your specific item, please don't hesitate to contact us.

Unfortunately, we are unable to accept returns on gift cards.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 10 business days. Please be aware that it may take some time for your bank or credit card company to process and post the refund.

If you haven't received your refund within 14 business days after approval, please contact us at info@yagani.com so we can assist you further.